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Privacy Policy

Privacy Policy

Miami Clean Squad

Effective Date: June 1, 2026 Last Updated: June 1, 2026

Miami Clean Squad ("Miami Clean Squad," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. It applies to information collected through our website, miamicleansquad.com (the "Site"), and through our exterior cleaning services, including quote requests, bookings, phone calls, text messages, and emails.

By using our Site or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Miami Clean Squad is an exterior cleaning company providing pressure washing, soft washing, and related services to residential and commercial customers in Miami, Fort Lauderdale, Pembroke Pines, Miramar, Weston, Davie, Hollywood, and surrounding South Florida areas.

Contact information:

2. Information We Collect

Information You Provide to Us

We collect information you give us directly when you request a quote, book a service, contact us, or communicate with us, which may include:

  • Name

  • Service address and billing address

  • Phone number

  • Email address

  • Property details relevant to your service (e.g., square footage, surface type, photos of the area to be cleaned)

  • Payment information (processed through our third-party payment processor — see Section 5)

  • Any other information you choose to share with us, such as service preferences or notes

Information We Collect Automatically

When you visit our Site, we and our service providers may automatically collect:

  • Device and browser information (IP address, browser type, operating system)

  • Usage data (pages viewed, links clicked, time spent on the Site, referring website)

  • Marketing campaign data, including UTM parameters and the source of your visit

  • Information collected through cookies and similar technologies (see Section 7)

Photographs

In the course of providing services, we may take before-and-after photographs of the exterior areas we clean. We may use these images for quality assurance, training, and — with your consent where required — marketing. If you do not want photos of your property used for marketing, you may opt out by contacting us.

3. How We Use Your Information

We use the information we collect to:

  • Provide quotes, schedule appointments, and perform our cleaning services

  • Process payments and maintain records of transactions

  • Communicate with you about your appointments, service updates, and customer support

  • Send marketing communications, promotions, review requests, and follow-up messages (where permitted, and subject to your opt-out rights — see Sections 4 and 6)

  • Operate, maintain, and improve our Site and services

  • Understand how customers find and use our Site, including measuring the effectiveness of our marketing

  • Protect against fraud, enforce our terms, and comply with legal obligations

4. Text Message (SMS) Communications

If you provide your phone number and consent to receive text messages, Miami Clean Squad may send you SMS messages related to appointment scheduling and confirmations, service updates, review requests, and promotional offers.

  • Consent: We send marketing or promotional texts only to customers who have opted in. Consent to receive text messages is not a condition of purchasing any service.

  • Message frequency: Message frequency varies depending on your interactions with us.

  • Rates: Message and data rates may apply, depending on your mobile carrier and plan.

  • Opting out: You can opt out of text messages at any time by replying STOP to any message. You may reply HELP for assistance. After you opt out, we may send a single confirmation message.

  • Carriers: Mobile carriers are not liable for delayed or undelivered messages.

We do not sell or share your mobile phone number or SMS opt-in consent with third parties for their own marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

  • Service providers: We share information with trusted third parties who perform services on our behalf, such as payment processors, scheduling and customer management software, email and text-message platforms, and website and analytics providers. These providers may only use your information to perform services for us.

  • Legal requirements: We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Miami Clean Squad, our customers, or others.

  • Business transfers: If Miami Clean Squad is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

  • With your consent: We may share information for other purposes with your permission.

6. Email Marketing and Your Choices

If you receive marketing emails from us, you can unsubscribe at any time using the "unsubscribe" link in any marketing email, or by contacting us directly. We will continue to send you non-marketing, transactional messages (such as appointment confirmations and invoices) as needed to provide our services.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and measure the performance of our marketing. Cookies are small files stored on your device.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect how the Site functions. Our Site and third-party providers may also use analytics tools to understand visitor behavior in aggregate.

8. Data Retention

We retain personal information for as long as necessary to provide our services, maintain business and financial records, resolve disputes, enforce our agreements, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

  • Opt out of the "sale" or "sharing" of personal information (note: we do not sell personal information)

To exercise any of these rights, contact us using the information in Section 1. We will respond as required by applicable law. We will not discriminate against you for exercising your privacy rights.

California residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA). To make a request, contact us using the details above.

11. Third-Party Links

Our Site may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Changes are effective when posted on this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us:

Miami Clean Squad Email: hello@miamicleansquad.com Phone: (754) 226-0066 Address: 7760 W 20th Ave, Ste 17, Hialeah, FL 33016 Website: miamicleansquad.com

This Privacy Policy is provided as a general template and does not constitute legal advice. Privacy and consumer-protection laws change and vary by jurisdiction. You should have this policy reviewed by a qualified attorney before publishing it to confirm it meets the requirements that apply to your business.

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